Help & contact
We're here to help. Most answers are below; if not, write to us.
Contact us
Email support@yoogola.com. We reply as soon as we can, usually the same day.
Already selling? Open your Dashboard and tap Contact support to chat with our team.
How do I post an ad?
Tap Post an ad, sign in or create a free account, add photos or a short video, a price and your area. Your ad goes live straight away or after a quick check.
How do buyers reach me?
On WhatsApp or by phone, using the number on your account. Keep it up to date in Settings.
What is Boost?
Boost puts your ad at the top of its category with a yellow "Boosted" label, for 1 to 30 days. Pay with Mobile Money or card.
How do I report an ad or a user?
Email support@yoogola.com with the ad link and what happened. See our safety tips.
How do I stop promotional messages?
Use the Unsubscribe link in any email, or go to yoogola.com/api/stop.
Rules and privacy
Read our Terms of Use and Privacy Policy.