Safety tips

Most people on Yoogola are honest. These simple rules keep you safe every time.

• Meet in a public placeChoose a busy place in daylight, like a mall, bank or filling station. Bring a friend if you can.
• Inspect the item before payingCheck that it works, matches the photos and is complete. For phones, check the IMEI and that it isn't locked to an account.
• Never send money in advanceDon't pay a deposit, "delivery fee" or MoMo before you have seen the item. Pay only when you're happy with it.
• Report suspicious adsPrices that look too good to be true, sellers who refuse to meet, or requests for codes or passwords: stop and report the ad to support@yoogola.com with its link.
• Look for the Verified badgeVerified sellers have confirmed their identity with Yoogola.
• Keep your codes privateYoogola will never ask for your password or sign-in code. Never share them.

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